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ExtraTorrent.cc > Articles > Comcast: Unlimited Usage Means 250GB Limit

Comcast: Unlimited Usage Means 250GB Limit

Comcast: Unlimited Usage Means 250GB Limit

Added: Tuesday, March 9th, 2010
Category: Recent Headlines Involving File Sharing > Current Events
Tags:ET, p2p, Torrent, Piracy, Peer To Peer, Network, Hackers, Internet, BitTorrent, utorrent, bitcomet, extratorrent, 2010, www.extrattorrent.com
The broadband subscriber has found out that the sentence from his Comcast brochure should actually read “limited usage for a flat, monthly fee” instead of “unlimited usage for a flat, monthly fee.”


Back in the end of 2008 Comcast announced that it was about to amend its AUP (Acceptable Use Policy) and therefore establish a certain monthly 250GB data cap for all residential customers. This plan was in part a response to a Federal Communications Commission ruling that ordered Comcast to review its former managing network traffic scheme involving throttling BitTorrent traffic.

So now Comcast Acceptable Use Policy read that the service is only for non-commercial and personal residential use. Therefore, the company has the right to suspend and terminate accounts with data consumption appearing not be characteristic of a typical residential user as was determined by Comcast in its sole discretion. The company has established a threshold of monthly data consumption per Comcast High-Speed Internet account being 250 Gigabytes. Use of service over 250GB monthly is considered to be an excessive use and appears to be the violation of the Policy.

That plan would be dandy and just fine if the customers were told about it beforehand, but it seems like Comcast has been trying to have it both ways, as it tells customers that they have unlimited usage and at the same time quietly limit it to 250GB per month.

In a letter that one of the customers has sent to the Consumerist, he is telling of a back and forth conversation which he had with employee of Comcast insisting that he read not “unlimited usage” but “unlimited access”.


The customer was told he used more data than they would allow (250GB). He doesn’t argue that he used over, in fact he went quite a bit over. Though the user asked for proof that it affected the network, he figured out that it was not the best way to start the interaction. He informed the company that he used this as it was sold – “unlimited usage for a flat, monthly rate.” But the Comcast employee then told him that it really said “access”, not “usage.” Actually, the employee responded him by blaming a local franchise that had “overstepped its bounds.”

Well, that probably might be so, but it just makes us wonder how many people, in the location of Charleston, SC at least, have been enticed to conclude the agreement with Comcast under the condition that they offer unlimited usage.

March 9th, 2010

Posted by: 

Date:  Tuesday, March 9th, 2010

Comments (6) (please add your comment »)

posted by Site Friend (2010-03-09 16:20:18)
Grind3r avatarthanks for the info SaM..I'm a comcast user..this is valuable information

posted by (2010-03-09 19:25:30)
mirren avatarIts funny but I've had the nagging suspicion for awhile now that Comcast only enforces this in locales without any other competition. Speedwise, DSL can't compare but AT&T is an alternative in my area (for the full trifecta of phone, TV, and internet) and I know a few people well above 250GB on a consistent basis but have never received a notice here in the City by the Bay. Thanks for the info Sam.

posted by Blocked (2010-03-09 23:09:12)
menahunie avatarWOW - I remember and it still is when a store did that is called Bait and Switch; except here it is place false advertising period.
ComCast, Time Warner all do it. I installed a network monitor and logged all the RST they sent. This is their "throttling" as they call it. This is also used as the main means for DDOS Attack. Clear wire or now CLEAR does this also. I start to pull down a very large file from work and the next thing I know is my connection is dead; I have to hard boot the modem. Again I noticed the RST packets from Them exceeded the 100% level knocking me offline. I started to get those robotic phone messages and emails I was violating the AUP from them. When I told them what my monitoring software showed and I have proof despite their claims they were not doing any thing; they were blocking my access. THEY BECAME VERY UPSET. They also advertised "unlimited" download your "movies, music, and files" Yea Right.
I filed an FCC complaint against them and provided the network logs as proof of what they are doing.
Beep Beep cable Co. also was doing the same thing.
I went DSL and get 13mbps download and moved 27 miles away from the central station; but still get 8mbps download. So I don't understand all the grips that cable is better than DSL?? Meybe your too cheap to pay for the speed; mine is 65.00 per month and none of the stupid hassles from the cable Co.s.
The point I am also trying to make is this 250GB cap is stupid for very one reason.. The cable Co.s have over sold their network and refused to upgrade it; THAT IS WHY THE PHONE CO.S ARE CATCHING UP AND GOING TO BEAT THEIR AS%.. Remember in the begining the phone Co.s complained what the Cable Co.s were doing? Now they have learned their lesson and are kicking Cable Co.s Butt.
Another point is all this "streaming" like from NetFlix and other places. One movie a day you watch and you will go over that 250GB cap..

posted by Blocked (2010-03-09 23:36:19)
No avatarComcast sucks! I said it short and simple

posted by (2010-03-10 00:27:28)
kingtiger01 avatarIve already used over 500GB in this month, id never pay Comcast's Ridiculous rates anyways!, they want to solve there bandwidth issues! upgrade there network to compare with a Tier1 Provider!!!!

When you hold the majority, its youre DUTY to meet the requirements of youre customers. NOT, Change and Chain youre customers into unreasonable uses.

posted by (2010-03-10 23:39:42)
POPE305MIKE avatari have comcast , and im way over that limit every month , i easily download 700 gigs a months for the last 6 months straight . lol im at 30 mgbit download speed , 54.00 a month . havnt tried another provider cuz comcast beats em all . and if the 54,oo is alot , then its not a money issue to me . im sticking w comcast . and what limit , there aint one , sounds like an urban legend , wonders how valid this article is

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