Google Maps Made Restaurant BankruptAdded: Thursday, July 10th, 2014
Category: Bit Torrent Freedom > The Industries Of Records, Gaming, Software, Movies
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A Washington DC restaurant owner has launched a lawsuit against the tech giant for an incorrect Google Maps listing which lead to a decline in customers and forced the administration to lay off staff and finally shut down.
The 40-year-old Serbian Crown restaurant was known for its exotic meats, including lion, but suddenly suffered a 75% drop in customers over the weekend two years ago. The owner, an Italian immigrant Rene Bertagna, had to lay off staff and eventually close the restaurant in a few months. He had no idea what could cause such a decline, because he was unaware of his Google Maps listing until one day, when a regular customer called his and asked why they are closed on Saturday, Sunday and Monday.
It turned out that the Google Maps listing had falsely shown the restaurant shut over the weekend and Monday, which used to be the restaurant’s busiest days and kept it profitable.
The owner blames the tech giant for allowing the listing for the Serbian Crown to be sabotaged and failing to do enough to verify the changes. Bertagna launched a lawsuit against Google in Virginia federal court, claiming that he had never used the Internet or Google Maps. Although he finally hired an Internet consultant who took control of the Google Places listing and corrected the information about the restaurant, it was too late and he couldn’t save his business.
In fact, this isn’t the first time Google Maps listings were sabotaged. For instance, it is known that thousands of hotel listings were also hijacked six months ago, changing their listings to point to an external website. The matter is that anyone with a Google+ account is able to submit a change to any detail of a Google+ Local page, be it a listed website address, phone number, physical address or name of the place. Google claims that all the changes are submitted for review before the real changes are made, but that was not enough to stop abuse in the past.
Business listings are created using commercial mailing list databases, after which businesses can claim a listing and curate it for free. But if a business ignores it, users are able to change its details without the place’s knowledge. That’s what happened with Serbian Crown.
Legal experts believe that the lawsuit is unlikely to result in any impact on Google due to the crowdsourced nature of Google Maps. Google’s lawyer claimed that the restaurant “should not be permitted to vex the company or the court with such meritless claims”, in a motion to dismiss the lawsuit.
July 10th,2013Posted by:
Thursday, July 10th, 2014
|posted by (2014-07-10 19:25:38)|
|Since Google created the listing, THEY'RE responsible for EVERYTHING that happens to the listing until it's claimed by the business, at which time the business takes over responsibility.|
If the owner can prove that Google Maps was responsible for the listing (since they created it in the first place, it's definitely their responsibility), and that listing was solely the cause of their business decline, then Google will lose. (Unless they pay off another judge for a favorable ruling)
|Its only got 3 stars|
|Correction: 3.2 stars.|
From only 3 reviews.
Someone liked the piano bar.
Someone had to spit something back out.
And the last review says the white bean soup was arguably the best part of the meal.
|Looks like the owner is the exotic meat now.|
|I did not look that deep into it just went off the image|
|i wonder if google will settle out of court and issue a gag order to shut him up as well...|
|posted by (2014-07-11 15:17:12)|
|Lion meat ? wtf|
|posted by (2014-07-11 17:59:08)|
|WTF Indeed !! Eating Lion Meat SICK FU.K !! What's for dessert goddam PANDA STEAK soaked in delfines blood !!|
|LOL, dumb lawsuits looking for some cash settlement. If it was 40+ years, so good, with so many regulars that listing doesn't matter. No listing or ad is the be all, end all for me; I will still drive by the shop to check it out.|
|Great information. There's a very good business lesson to be learned here. Cheers to SAM & the ETRG !|
|posted by (2014-07-14 03:13:51)|
|It very important for business make copyrights like name,logo and for what it is,food method etc.. and Government can have list of names so to defend them or if I can joke to help Google!|
|With great power comes great responsibility !|
I will never eat in such a place, as I am a Veggie.
|they can do anything in america, they are a corporation and corporations have more rights than people and small companies.|
the bigger the corporation, the more rights they have...
seeing how bush passed the law that a corporation is equal to a person when it comes to donations for campaigns, so that means the bigger they are the more money and more rights they get.
|posted by (2014-07-16 11:20:22)|
|Thanks to Google, Some Lion could live in peace now.|
|posted by (2014-07-16 13:56:17)|
|I was all for Google getting their As_ handed to them until the part about the lion meat.No wonder people quit coming. It's 2014 dude not the stone age.|
|mmm lion meat tacos sounds goooooood||
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