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ExtraTorrent.cc > Articles > “Tech Support” Scammers Receive 3,000 Calls a Day

“Tech Support” Scammers Receive 3,000 Calls a Day

“Tech Support” Scammers Receive 3,000 Calls a Day

Added: Sunday, August 24th, 2014
Category: Recent Headlines Involving File Sharing > Current Events
Tags:ET, p2p, Torrent, Piracy, Peer To Peer, Network, Hackers, Internet, BitTorrent, Google, utorrent, bitcomet, extratorrent, 2013, www.extratorrent.cc
The scammers trick people into paying “support” charges by running a fake site that offers antivirus downloads intentionally failing on installation and telling the user to call the scammers. The fake “tech support” convince victims that their machines have a virus infection, install the software and charge annual fees. This kind of scam has already cost victims millions dollars around the world.

The security company Malwarebytes discovered the new version of the scam. The experts have reported several websites and informed LogMeIn, a legitimate remote support tool used by the scammers, of the codes used so they can be blocked.

Indeed, there are too many fraudulent companies today, which are overly aggressive in reaching out to people by any means. In this business environment, the companies that have started an honest business can realize how easy it is to earn millions using deceptive practices. This can’t be good news for people who are looking for support.

Most of the scammers work from Kolkata in India and use phone directories to cold-call people and convince them they are “from Microsoft” and that their computer has been reported as transmitting viruses. The victims are told they have errors in the system but can solve the problem for up to hundreds of dollars. They use remote support tool to obtain remote access to the system, and help people to “fix” the nonexistent problem.

4 years ago it was exposed how such “support scams” were being run from India. The UK newspaper the Guardian obtained details of 3 people from India and Canada, who allegedly were the leaders of the scam. They were believed to use an online payment company for routing their payments from victims. The newspaper passed all information it collected to police. Two years later, the FTC froze the American bank accounts and assets of some scammers in India under the allegation that thousands of Americans have been tricked into paying for the fake support.

Apparently, this move was not enough to stop gangs in India from scamming victims. As you understand, older people normally are unaware that Microsoft doesn’t make such calls. While the authorities do know that there are many scammers in India and the United States, it is hard to get an exact picture of interconnections between them. Part of the problem is that these groups use multiple identities, sites and phone numbers. As for the abovementioned antivirus scam, it was located in India, but the callers spoke perfect English language, in fact sounding like British. The investigators had to pick upon tiny details which could help to identify various accents and put people involved in the scam on a map – the hint was that accents vary per region in India.

Taking into account that an average support call center receives 3,000 calls a day, and the price for support services is $200-400, these operations turn into a multimillion dollar industry that is being exploited by the scammers every single day.

Posted by:  SuperAdmin
Date:  Sunday, August 24th, 2014

Comments (21) (please add your comment »)

posted by Blocked (2014-08-24 16:27:23)
shione avatarand this is why every one thinks indians are the cockroaches of the population

posted by men (2014-08-24 16:55:55)
ZerlindaX avatarThis is one reason I never use a credit card over the internet.
Lucky most of the big electronic stores like newegg and micro
center are right in my neighborhood. Can't believe this scam is
still alive. Guess people are stupid enough to fall for it. They
should put more of their resources and time into shutting down
scams like this instead of worrying about people downloading
a crappy blurry cam movie that you could barely watch. The
whole point for law enforcement is staying one step ahead of
the scammers and could easily be tracked down. Conspiracy?

posted by (2014-08-24 17:33:21)
The_Good_Guy avatarLately, I've received two telephone calls from people stating they were from technical support at Microsoft. Feel sorry for the folks who fall for this con game.

posted by (2014-08-24 17:57:28)
No avatar@1

Your comment will make everyone start thinking that you are an idiot.

posted by Blocked (2014-08-24 20:00:22)
shione avatar@4 like i care

posted by ET junkiemen (2014-08-25 00:16:02)
4GET avatariv had a few calls from these clowns in the past claiming to be from microsoft company and they do speak with as if from india and evey time i tell them p..s off..but there latest trick is bcos they checking phone books ect claiming to be from isp provider folks need to be aware of this

posted by Trusted UploaderSite FriendET junkieET loverSupermanSun (2014-08-25 00:38:30)
bone111 avatarYe ive had calls like this saying my pc is infected blar blar they put phone down when tell um you know its a scam

posted by Site FriendET junkieET loverSupermanimmortal (2014-08-25 02:08:54)
jj avatarI was getting 4 calls a day from these curry commandos. I finally told the last one that if he and his "bros" didn't quit calling me I'd report them to his boss. He said who is that? I said SaM of Extra Torrent, he apologized and said he'd remove my number from their list. I haven't received a call in over a week now...because insulting their mothers and their sisters and their goats just wasn't fun anymore...so I had to bring out the big gun aka the SaM name drop.

posted by (2014-08-25 05:41:14)
mangojack avatar@1 .. not everyone thinks that .. I reserve my cockroach status for one other person .. not that you care.

posted by Blocked (2014-08-25 11:07:22)
shione avatarmonkeyjack your obviously of that cockroach race just accept facts everyone deep down hates your kind but are too pussy to say it

posted by (2014-08-25 12:03:35)
mangojack avatar@1 @5 @10 .. lol thats 2 bad calls so .. "every one thinks .... " sorry wrong!. "your obviously of that race" sorry wrong again! .. Aussie.
For someone that does not care, you seem to be interested in the responses to you idiotic comments.

Thats me done .. ive got better things to do with my time .. Cheers to all the good folk at ET

posted by Blocked (2014-08-26 08:01:36)
Aion_Templar avatarHEHEHEHEH, My friends and i like to see how long we can keep em on line, i have the record with 45 minutes, when they ask for credit card details i say "hang on while i go find my card" then i leave phone on my desk and go watch a show from ET

posted by (2014-08-26 08:27:40)
buma129 avatarlooks like jj havin a meltdown

posted by Verified Uploader (2014-08-26 11:43:41)
knowumsayin avatar-I agree with first shione's first post. I'm a rebel and enjoy political incorrectness whenever I see it.

-It's ignorance that causes ppl to fall for this scam not stupidity.

-India is the toilet bowl of the world - has been ever since the British left. Instead of scamming Americans why dont the put that energy into making a success of their own country instead of leeching off others - are they really so stupid and lazy they cant do that..?

posted by (2014-08-26 12:27:44)
Rockman avatar1 ) hes so bloody right I agree 100% . .

posted by (2014-08-27 09:29:39)
bm777 avatarYeah people are stupid and gullible...Never ceases to amaze me that in the 21st century dumb-ass-iness is still raging and rampant. How can you believe someone who can barely speak english, someone who one can hear is from India and yet he tell you his name if Michael, and tells you that your computer is infected? Come on people..wake up...either put the phone down or like me, tell them to F@#$ off...No.1 yeah well...how can one disagree? Scourge of the universe!!!

posted by Blocked (2014-08-27 22:13:46)
shione avataryah'yah monkeyjack and yet the people speak time these scammer's were given a nice long stay in aussieland along with the ex brit prisoner's transported so so so long ago .....

posted by Trusted UploaderSite FriendET junkieET loverSupermanSunTurtle (2014-08-28 20:32:16)
snotlob avatarthe microsoft ones are the best just tell them your microsoft approved for surface mount and bga level then tell them to hang on for a minute while you just check out there IP address and see how quick that phones gets hung up

posted by (2014-08-30 02:49:32)
Biatch007 avatarI think its quite funny how people fall for these scams. There is constant info about this sort of thing in the media and has been around for decades. Even the guys who turn up at your house and tell you that your roof is about to collapse and people still fall for the so called urgent repairs. If your dumb enought to fall for it then so be it. I often get the calls from the funny indians who work for microsoft "lol" I just string them along for half an hour because I cant work my computer then they hang up. Please peeps get a brain.

posted by ET junkieET lover (2014-08-31 18:29:56)
ChaosReigns avatarI like to turn their calls into free phone sex. Amazing how fast they hang up.

posted by Site FriendET junkieET loverSupermanTurtle (2014-10-24 15:35:12)
STFU avatara big thumbs up shione its about time everyone stopped been told what to think and accept what everyone see,s on a daily basis this race really are cockroaches worldwide

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