Amazon Filed Lawsuit against Fake ReviewersAdded: Monday, October 19th, 2015
Category: Recent Headlines Involving File Sharing > Ridiculous Criminal Trials
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The tech giant has sued over 1,000 unidentified people alleged of providing fake reviews on Amazon.com. The company filed the case in the United States last week, saying that its brand reputation was being tarnished by misleading reviews.
The company explained that more than 1,100 defendants peddle their false review service for just $5 on the website Fiverr.com, a service that offers minor tasks. According to Amazon, many of the fake reviewers were detected, whose real names are unknown and who had used multiple accounts and IP addresses to avoid being caught.
Apparently, Amazon started its campaign against the fake reviewers by hiring a few Fiverr members. In its complaint, the company said that a very small minority of sellers and manufacturers tries to gain unfair competitive advantages by posting false customer reviews for their products on Amazon. However, such reviews threaten to undermine the trust that customers, sellers and manufacturers place in Amazon, thus tarnishing the popular brand. The company announced it went to court in order to protect its customers from this misconduct.
Industry observers note that this legal action comes after Amazon sued a number of websites in spring for selling fake reviews. It is also known that it uses artificial intelligence to address the problem of fictional product reviews and inflated star ratings, saying that this system will bring more accurate reviews to the top and use them as a basis to create a star rating. Earlier, star ratings were formed as an average of all reviews. This approach allowed fictional reviews to heavily influence the first-glance rating.
Monday, October 19th, 2015
|Their AI isn't too smart. I sent a few emails to Amazon shoing that the same person gave the same 5 star review and same kind of review in the same format to every product he reviewed. Amazon's website, at least in Canada is full of misleading or confusing errors that Amazon created. Nice to know that they are pays some attention to their website.|
But I still am a Prime member
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