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ExtraTorrent.cc > Articles > Major US ISPs Will Have to Prove their Speed Claims

Major US ISPs Will Have to Prove their Speed Claims

Major US ISPs Will Have to Prove their Speed Claims

Added: Thursday, October 29th, 2015
Category: Recent Headlines Involving File Sharing > Current Events
Tags:ET, p2p, Torrent, Piracy, Peer To Peer, Network, Hackers, Internet, BitTorrent, Google, utorrent, bitcomet, extratorrent, www.extratorrent.cc, 2015
A number of the largest American broadband providers were ordered to submit evidence that their “fast lanes” and premium services are quicker than ordinary access to the Internet. A few days ago, Time Warner Cable, Verizon and Cablevision received a letter from the office of New York’s Attorney General where concerns were raised that the users might not be getting the speeds advertised. The detailed information was requested from the ISPs by 8 November. The Internet companies were warned that records could be subpoenaed and legal action taken to stop any deceptive business practices.


Apparently, the office had two concerns: the first one was about the claim that speeds in the so-called “last mile” may deviate from the speeds advertised to render the advertising deceptive. Another concern was about the quality of connections between those ISPs and such websites as Yahoo or Netflix, because there had been many consumer complaints.

As a result, the Attorney General had to send out letters to major Internet service providers in the country and ask them to validate claims their subscribers were getting the access speeds promised, making a particular emphasis on premium services. According to media reports, the Attorney General’s office is seeking each ISP’s total broadband customers since 2011, grouped by service levels. The office also requires all disclosures to actual or potential customers about Internet speeds for the last two years; substantiation for specific speed claims; related user complaints; and copies of interconnection agreements.

According to the information received from the office, after the Attorney General will have reviewed all the responses and documents submitted, the ISPs’ officials would be invited in to discuss their broadband marketing practices and services.

In response, Cablevision has expressed its readiness to provide all the requested information to the Attorney General. The ISP also claimed that its Optimum Online service “consistently surpassed advertised broadband speeds, including in FCC and internal tests”. As for Time Warner Cable, the company said it was also looking forward to resolving the matter, while being confident that its subscribers were provided the speeds and services promised to them. Finally, Verizon joined the latter statement and reiterated that it was confident in the robust and reliable speeds delivered to its customers.

Posted by: 

Date:  Thursday, October 29th, 2015

Comments (7) (please add your comment »)

posted by Turtle (2015-10-29 16:11:10)
Warwicked avatarMy broadband service speed tests around half the advertised speed. A 50 percent refund seems fair.

posted by Turtle (2015-10-29 17:44:48)
BaBaDapper avatarWhy is my UL speed a tiny fraction of my DL speed? Takes me forever to seed back.

posted by Trusted UploaderSite FriendSuperman (2015-10-29 19:14:00)
trialNerror avatarAll the ISP's will do is open up a tunnel to whatever particular site(s) so video streams smoothly, but the rest of the internet will still be sluggish, unresponsive, and a pain in the neck.

Why is your UL a fraction of your DL speed? Because your ISP is jewish. Is that safe to say? In this pansified politically corrected cry baby world, is that safe to say anymore? It's the most accurate description. No offense to any Jews, but when taking a lot of money and only giving a little bit back, that's the classic definition of being jewish.

posted by ET junkiemen (2015-10-30 00:28:41)
4GET avatartrialnerror you helped a lot of peeps including me THE TUNNEL is the key
its trying to suck ice threw a straw it makes sense ..plug out the freezer for a spell
see happens thanks

posted by Trusted UploaderSite FriendET junkieET loverSupermanSun (2015-10-30 01:50:06)
bone111 avatarThey advertise UPTO! 100mbs don't mean you get 100 it's down to your area

posted by (2015-10-31 17:12:49)
No avatarPerhaps the law should be changed to force ISP's to give a MINIMUM upload and download speed instead of the fake "up to" speed.

If you pay for speeds 'UP TO' and rarely or never ever get that speed the ISP's should pay you 'double damages' meaning refund DOUBLE what you paid each month (and not cut you off or throttle you or block anything).

It costs ISP almost nothing to provide internet access (a bit of electricity and turn on extra modem cards in their servers/routers).

This same issue came about with texting and the ripoff prices they used to charge a few years ago.

Texting is limited to 140 characters because that is the leftover block data gap it takes just to keep your phone on. Same holds true for ISP's.

Many ISP's throttle your communications intentionally (especially torrent bandwith).

posted by Blocked (2015-11-02 20:13:50)
Chlodio avatarUGH. Companies advertise (for example) 15 megs. they fail to specify bits or bytes, and that's how they get you. 99% of the computer world is bytes. file transfer speeds, the methods by which storage is viewed, ram speed .. all in bytes. internet providers use bits. so when you pay for 15 meg internet speeds, you're not getting 15 megabytes (or mB), you're getting 15 megabits (or mb). 8 bits in a byte, so your 1.9mB download speed on your 15mb plan is accurate.. and upload speeds are trash regardless.
still, cheesy as hell. would be nice to sue for false advertising.

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