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ExtraTorrent.cc > Articles > TalkTalk Customers Keep Being Scammed

TalkTalk Customers Keep Being Scammed

TalkTalk Customers Keep Being Scammed

Added: Monday, November 16th, 2015
Category: Recent Headlines Involving File Sharing > Current Events
Tags:ET, p2p, Torrent, Piracy, Peer To Peer, Network, Hackers, Internet, BitTorrent, Google, utorrent, bitcomet, extratorrent, www.extratorrent.cc, 2015
Two years after senior TalkTalk staff was warned that fraudsters were accessing their clients’ personal details, the company fell victim to an external cyber-attack.


More TalkTalk fraud victims emerged, with one of them losing about £10,000. At the same time, it turned out that the chief executive’s office was warned of a suspected data breach more than two years ago – this was even before the first evidence emerged that part of the TalkTalk’s database had been leaked.

One of the customers switched phone and broadband to TalkTalk in July 2013, but within days a fraudster on the new landline number called him. The customer lost £110 as a result of the scam, but TalkTalk claimed it wouldn’t investigate the possible breach because it was a police matter. In response, the ISP said there was “no evidence” that a problem was ignored at the time, and has refused to pay compensation. More than a year after that incident, the telecom giant suffered the first of series of data breaches. Several people are now each thought to have lost several thousand pounds after being called by fraudsters.

Last week, 3 more new victims emerged: for example, a Manchester nurse lost £9,600 just days before the company revealed the latest catastrophic cyber-attack. Another subscriber was quoted all his account details and promised a refund, after which his computer was taken over remotely and payments were taken out of his bank account. His bank has refused to refund him because he voluntarily handed over security codes.

The UK telecom giant has repeatedly refused to accept any liability for its customers’ losses. However, fraud victims are still going to bring a class action against TalkTalk, because the latter failed to properly warn them that their personal data was in the hands of fraudsters. This is why any evidence that TalkTalk was aware of data leak as early as 2013 could strengthen their case.

In the meantime, two British teenagers and a man in his 20s have already been arrested in connection with the most recent alleged data theft from the company, which resulted in loss of 157,000 customers’ personal details, 10% of which contained bank account numbers and sort codes. Still, these numbers are just a small fraction of the number feared when news of the attack broke.

Posted by: 

Date:  Monday, November 16th, 2015

Comments (2) (please add your comment »)

posted by (2015-11-16 18:45:59)
shady1690 avatarI'm a TalkTalk customer and have to put up with those calls on a daily basis. I know every one of them are scammers since I have all communication options switched off,

posted by (2015-11-17 09:13:31)
Darkan9el avatarVote with your business, MOVE. anyone who stays with TalkTalk (TT) is asking for it. If I was with a company that put me in harms way I'd be outta there in a flash, they can't do you for breach of contract because they have breached their own contract. A friend of mine was on Tesco BB and is currently being moved to TT I have told them to get out of there cancel the BB and find another supplier. Something else a lot of consumers don't know is TT take over the line and BT have to effectively adopt it again, this creates a lot of communication problems and extends the removal of TT from your life. Ok TT are cheap and now you know why. As the old saying goes "I wish I knew then what I know now" well, now you do and if you stay there expect many more problems in the future. BY if you do stay you only have yourself to blame, if someone fire's a gun at you and the bullet just misses what would you do next?

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