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ExtraTorrent.cc > Articles > UK MPs against Misleading Broadband Speed Ads

UK MPs against Misleading Broadband Speed Ads

UK MPs against Misleading Broadband Speed Ads

Added: Tuesday, April 19th, 2016
Category: Recent Headlines Involving File Sharing > Current Events
Tags:ET, p2p, Torrent, Piracy, Peer To Peer, Network, Hackers, Internet, BitTorrent, Google, utorrent, bitcomet, extratorrent, www.extratorrent.cc, 2016
A cross-party group of MPs has recently claimed they want to reform the way the Internet service providers advertise broadband speeds across the United Kingdom, because they are largely misleading. The British Infrastructure Group, led by a former Conservative party chairman, insists that subscribers should be able to leave contracts and be given compensation if they have been misled by ISPs. The group also draws attention to the fact that only 10% of UK broadband users need to be able to obtain the fastest advertised speed, according to the Advertising Standards Authority guidelines.


The leader of the British Infrastructure Group calls the current situation “extraordinary”. He believes that tougher laws would be needed if ISPs and the Advertising Standards Authority failed to act. On BBC Radio 4’s Today program, the representatives of the group said there undoubtedly was an issue with broadband in the United Kingdom, which related to all broadband providers failing to ensure anything close to the connection speeds they were proudly advertising. Once a consumer is in the contract, they cannot leave it and they do not get compensation.

According to the report of the British Infrastructure Group, subscribers had “very few rights” and must have more powers to act if connection speeds do not reach the levels promised. The group claimed that it should be 90% rather than 10% people who receive the promised speeds. Consumers should get automatic compensation, and they should be able to leave the contract. If the Internet service providers, or indeed, the regulators, can ensure that, then it’s time for the parliament to act.

Posted by: 

Date:  Tuesday, April 19th, 2016

Comments (10) (please add your comment »)

posted by Trusted UploaderSite FriendET junkieET loverSupermanSunTurtle (2016-04-19 14:43:14)
snotlob avatarLet me get this strait? they want a reform (at the tax payers expense) this will undoubtedly go on for many years only for it to all be washed under the carpet at a later date and many of ££££££ spent on sweet F.A

posted by (2016-04-19 14:58:48)
No avatar@1 It's the government, what do you expect? They have to LOOK like they are doing something so the voters will keep them in the golden jobs and golden paycheck for a few more years.

posted by Site FriendET junkieET loverSupermanTurtle (2016-04-19 15:06:29)
STFU avatarits always at the fookin tax payers expense these days they should use there own coin snotlob lol

posted by Trusted UploaderSite FriendET junkieET loverSupermanSunTurtle (2016-04-19 17:57:51)
snotlob avatarSorry @2 When I said (washed under the carpet at a later date and many of ££££££ spent on sweet F.A) what I was meant to say was they will all be taking lavish holidays smoking big ass cigars drinking glenfiddich 50 year old single malt scotch whisky @ a hefty price at £15.000 cause there all fat cats

posted by (2016-04-19 18:27:04)
Admiral_Smith avatarHere in America, there is a statement on connection speeds. A person buys into a 40mb DSL line, but only receives up to 1.5mbps on the account. That is because they state it is up to 40mb in speed.

posted by Trusted UploaderSite FriendET junkieET loverSupermanSun (2016-04-19 21:56:02)
bone111 avatarthey get away with it by putting UPTO! the speed thats advertised but i do think its wrong how they charge the same if your line can not handle the speed and only get 1/4 of what your paying for

posted by Trusted UploaderSite FriendET loverSupermanKitty (2016-04-19 23:58:52)
SirSeedsAlot avatarI read this hoping there would be more nasty toenail fungus ad pictures here

posted by ET junkieKitty (2016-04-21 09:48:45)
Selsley avatarhow many people are dumb enough to assume they can get faster than they already have. try a speed test site, if your isp says you get 8mb and the speed test say 8mb then you could get a faster speed, if your isp says 8mb and the speed test says 4mb, then its pretty unlikely you would get faster by swapping isp,since no one it updating phone lines

posted by (2016-04-25 23:56:35)
BARBAZ avataras far as UP TO is concerned......most service contracts say that, and even shampoo or womens overprice beauty rpoducts say up to.

It is taken as the "spirit of the contract" and therefore breachable by not providing "near to" those numbers if the UP TO number is "dominant" in the advert.

This is where UK concumers can get themselves out of contracts very easily, no daft GOV'T intervention needed, just a bit of web searching and a modicum of will power and intelligence.

The single biggest thing for "most consumers" to help them would be an understanding of the difference between Megabytes and megabits,. Hardly anyone I know has a clue what the difference is and how advertising "50 MEG" broadband is totally misleading. That in itself means an average consumer will not get what they "saw" in the advert, or what they get told on the phone when signing up.

Standardising the way the services are advertised and contracted might need Regulations, but in the meantime...... Getting out of a crappy service contracts is not at all difficult. (NB: ALWAYS record calls on your android phone, especially with buying and/or "legal" based issues. It frightens the life out of service providers if they know you have them recorded, and tell them "after the event", don't tell in advance cos it is not required as long as you don't "publish" the recording. Recordings can be pubvlished as News articles or in Public interest, but don't get tangled in that, just keep for your own benefit or to use in Court transcribed from the call recording verbatim)

Good luck to all, and (hint) if in the UK or other EU Country, also check EU Consumer Regulations ( check out the 2 year warranty on ALL goods Regulation. That is great, I just got a £1000.00 Samsung TV brand new using that one, very cool indeed)

posted by (2016-04-27 10:08:27)
Gaspode avatarEU directive 1999/44/EC is misleading..and under English/Welsh Law we have a 6 year claim period, 5 under Scottish Law which trumps the EU one by 4 years. Where most people fail is either having no idea regarding the Sale Of Goods Act, being given incorrect infomation or downright lied to, "our responsibility stops after 1 year"..a quote from an Argos store manager.

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