|Washington state has launched a $3.7bn lawsuit against Comcast claiming that the telecommunications firm violated the Consumer Protection Act millions of times. If it wins, the exact award would be up to a judge to decide, but the suggestions are that it would still be one of the largest legal payouts in American history.
Comcast, the largest broadcasting and cable television company in the world, allegedly “grossly misrepresented” its consumer protection plan to its users and charged them for repairs that should have been free. Industry observers believe that the suit could prove costly to Comcast, as Washington is seeking $2,000 for each case of infringement, totaling $3.6bn. In addition, it also demands $73m to pay back Service Protection Plan payments, plus about $1m to refund people who were unfairly charged for service calls.
In response, Comcast claimed that its Service Protection Plan has provided its consumers great value by covering more than 99% of their repair calls. Comcast said that it had cooperated with the Attorney General’s office to address every problem raised and introduced several improvements based on their input. When the company discovered that they have instead chosen litigation, it was surprised and disappointed.
It must be said that legal payouts in the billions are very rare: for example, a jury imposed $23.6bn in punitive damages against tobacco company RJ Reynolds two years ago within a class-action case which had been awarded $145bn by a jury, but the ruling then was overturned in 2006. Another example is the case against British Petroleum for the Deepwater Horizon oil spill, where the company was found to have been “grossly negligent” and had to pay $18bn in fines in 2014.
Wednesday, August 3rd, 2016
|posted by (2016-08-03 17:29:02)|
|Lawyers will be the big winners, as they drag it out over the years ahead. What a joke.|
|Consumers don't win the money goes to state and attorneys.|
|posted by (2016-08-03 20:20:42)|
|Let it be !|
|Comcast will just raise their already wildly overpriced subscription cost and the original victims will be victimized all over again|
|posted by (2016-08-04 20:28:10)|
|They keep offering higher speeds & upgrades that really aren't that much better anyway.|
|Comcast also uses so many video transcoding filters on the master feed that it's barely HD once it hits the TV screen. The company is too big for its britches and needs some serious moderation.||
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