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ExtraTorrent.cc > Articles > DVD Rental Company Polls Leaving Customers

DVD Rental Company Polls Leaving Customers

DVD Rental Company Polls Leaving Customers

Added: Saturday, September 11th, 2010
Category: Bit Torrent Freedom > The Industries Of Records, Gaming, Software, Movies
Tags:ET, p2p, Torrent, Piracy, Peer To Peer, Network, Hackers, Internet, BitTorrent, Google, utorrent, bitcomet, extratorrent, 2010, www.extrattorrent.com
A huge online DVD rental company in the United States – Netflix – currently accounts for over 10 million customers. Besides sending out DVDs through mail service, its customers are also able to stream films directly to a wide range of devices. Nevertheless, there’re still lots of people willing to cancel their accounts. Today Netflix decides to carry out a survey to find out if those leaving customers are pirates, just for the record.


Hollywood got used to blame BitTorrent tracker websites and other file-sharing platforms for billions of annual lost profits. However, not all sectors of movie industry felt it – for example, Netflix, the leading online DVD rental business in the US, is doing just great, thank you very much.

Among all the other players of movie industry exposed to direct threat from piracy, which included many of the BitTorrent tracker websites, Netflix’s profits have only been growing over the last years. A net income of the company in 2006 was $50 million, which more than doubled in three years and totaled to $120 million last year. So far, this growth isn’t going to slow down – within the 2nd quarter of 2010 the company booked a record-breaking income of $45 million.

At the same time, regardless the fact that business is going well for the movie rental firm, customers still decide to close up their accounts. As all the rest self-respecting firms, Netflix tries to understand why users cancel, and that’s why it presented leaving users with a curious survey. The company asks for the reasons to leave, as well as for the likelihood that the customers will come back and, most interestingly, for their future primary source for movies and other content.

Well, it’s not so much an outstanding question, as one might have thought, but that’s until you see one of the response options. It seems like Netflix sees BitTorrent tracker websites as direct competition to its services, and a cause for some users to leave. It offers one of the options as “P2P/BitTorrent sites like ThePirateBay.org, Torrentz.com, Tvlinks.com, Demonoid.com.”

However, if chosen, this option doesn’t launch any following questions concerning BitTorrent, which may mean that the data the company gather is not very elaborate. Still, it would be very interesting to see how leaving customers answer this question, and what share would pick the P2P option.

Thanks to TorrentFreak for providing the source of the article

September 11th, 2010

Posted by: 

Date:  Saturday, September 11th, 2010

Comments (11) (please add your comment »)

posted by (2010-09-11 17:38:54)
jpjp avatarHere in the UK I still use DVD rental company LOVEFILM for the movies that don't appear on this site.

posted by (2010-09-12 03:17:44)
Infectious avatarMmmmmm yeah,and I wonder exactly who those results would get turned into?And people honestly would believe that the customer who answeres"P2P"would'nt get their info handed over as well.....I would'nt gamble it lol.Netflix is cheaper than a rental store though.Our local store charges $2.69 for a new release...to me that's ridiculous,to rent a movie for one night and half of these newer movies suck anymore lol.Waste of money.

posted by (2010-09-12 05:41:33)
mattqld2010 avatar$2.69 for a new release
here in AUS our blockbusters and video ezi's charge nearly 6 and in some cases eight to rent an overnight. Sometimes its cheaper to buy dvds from Big W then it is too rent here

posted by (2010-09-12 06:14:45)
No avatarI used Netflix for a couple of years.The reason I left them was they started holding back new releases for 30 days before sending them out to their customers.They ( Netflix ) made a deal with the movie companies to do this hoping it would give stores a chance to sell more DVDs

posted by (2010-09-12 17:34:41)
BenjaWiz avatarI myself enjoy renting older DVD titles, it has nothing to do with P2P it's more budgeting constraints that I sometimes have to cancel the service one month and come back again when I have more money but overall Netflix has the biggest selection of older films those made in 80's-90's.

posted by (2010-09-13 01:33:21)
Infectious avatar"$2.69 for a new release
here in AUS our blockbusters and video ezi's charge nearly 6 and in some cases eight to rent an overnight. Sometimes its cheaper to buy dvds from Big W then it is too rent here"

D*mn,now that is robbery right there.I think it's safe to say I'd probably never rent a movie again lol.That's horrible.

posted by (2010-09-13 18:07:43)
capnmorgan5150 avatarThere's still a DVD rental store in my town, and it's doing great. Just shows how stupid the people in my town are, lol. We gotsta rent us up a messa vidias for tha weekend, huh huh huh.

posted by ET junkie (2010-09-13 22:12:46)
No avatarAh one word Throttling their customers. Exactly what YOPA said. They kept telling me it's in the mail which was a total lie. Had to wait almost a week (or more) to get 2 dvds and much much longer for anything NEW !!I hope they go under they suck...

posted by ET junkiemen (2010-09-13 23:01:16)
4GET avatarwher i live there is a small dvd store it was doing great up to about a year and a half ago . and i was one of its best cutumers olong with many others paying 5 euro a pot 4 one nite for a new release. it used to open at 10 in the morn ,now it opens at 7 in the eve . i wander what happend. i saw the light mayb they did to.

posted by (2010-09-14 03:55:23)
Aether avatarWait, so I'm confused here. Do you need to fill in that question? Either way, picking any of those choices is going to be a shitty decision on your part, because it's like basically saying what you really do and either way it's going to affect you.

posted by (2010-09-14 06:19:30)
N3K avataryes @ #3.. some stores here in oz will charge $9.95 for an overnighter.... WTF! They retail for $30..!
Whats more is they are closing down left right and center yet still haven't worked it out.
I can get almost anything online, however I still hire one or two per month (BluRay).. ON CHEAP TUESDAYS ;p

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