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ExtraTorrent.cc > Articles > UK ISP O2 Published Honest Policy on Data Caps

UK ISP O2 Published Honest Policy on Data Caps

UK ISP O2 Published Honest Policy on Data Caps

Added: Monday, September 20th, 2010
Category: Bit Torrent Freedom > The Right To Share
Tags:ET, p2p, Torrent, Piracy, Peer To Peer, Network, Hackers, Internet, BitTorrent, Google, utorrent, bitcomet, extratorrent, 2010, www.extrattorrent.com
British Internet service provider O2 has finally revised its Home Broadband packages and made them public in order to clarify exactly what its consumers may expect in terms of monthly data usage allotments and P2P activities.

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The most widespread complaint many Internet consumers have made over the years is that what an Internet service provider promises and what they really receive are two completely different things.

While broadband providers advertise their services as “unlimited” usage, they keep behaving contradictory, implementing things like peak hour traffic throttling or monthly data caps and hiding behind “network management”. It all emerged this past summer when the consumer group uSwitch lambasted British service providers after a research it carried out. The results revealed that around 15 million subscribers in the United Kingdom either mistakenly believe their connection is “unlimited,” or simply don’t know what their monthly data cap is.

O2, one of those ISPs that advertised its services as unlimited, concealing some conditions for that, has finally revised and relaunched its Home Phone and Home Broadband packages. The broadband provider came out and clarified what its users can expect from their broadband connections, replacing the words like “unlimited” with more legally ambiguous “As much as you want / like.” Besides, O2 has detailed precisely the speed of the connection at certain time and the monthly data usage allotment.

Precisely, its “Basics” package suggests a 20GB monthly usage allowance, while “All Rounder” offers 100GBs, and “Works” 250GB. In case the subscribers use over 20GB in any month, the service provider will give them a written warning. Moreover, in extreme circumstances, if the activity doesn’t immediately decrease after the warning, the provider may terminate or suspend users’ services. The conditions related to P2P services are also clarified: during peak hours speeds for them are supposed to be throttled by more than half: for example, the “Basics” will drop twice, the “All Rounder” by 30%, and the “Works” from promised “as fast as your line can support” to 250kb/s.

Of course, it’s sad to realize some ISPs have such conditions, but at least it’s finally honestly admitted. Now the potential subscribers may think twice before making their choice of a broadband provider.



By:
SaM
September 20th, 2010

Posted by: 
SaM

Date:  Monday, September 20th, 2010



Comments (11) (please add your comment »)

1
posted by (2010-09-20 14:46:37)
Mandelbrot avatarSounds like bad news to me, tailored monitoring of your usage means more monitoring full stop!
Thanks SaM!

2
posted by (2010-09-20 16:41:39)
DAPORTUGEEZER avataroh well...looks like o2 is about to lose money......nobody is going to want that...everybody wants freedom to download and upload as much as they want without caps.........o2 is crap anyway...who uses them anyway???

3
posted by (2010-09-20 18:46:36)
GGTBod avatarO2 is way better than BT I am on BT's largest package the so called Unlimited and I am throttle to 1MB through the day between 17.00hrs and midnight everyday because I download more than 80GB per month and my up speed is constantly restricted to maximum 45kbs

4
posted by (2010-09-20 19:01:35)
katep avatarBT throttled my line so much I could not even use p2p so I joined 02 who told me you can download what ever you want while they check usage and keep it ok for everyone in peak time they will not throttle or add a download limit now this 2 weeks after giving me 3 months free net guess I am looking for a new isp from today

5
posted by (2010-09-21 00:06:49)
No avatarHave you considered virgin? I've been on their 10Mb cable service for a couple of years now and havn't had any problems, I get the full 10Mb/s that i pay for. Upload speed isn't great and depending on the package you go for you have certain download limits during the day. Sadly their peak times run most of the day 10am-3pm and 4pm-9pm but outside of these times there are no download limits, and if you go over your peak time limits you get capped for 5 hours by 75%, so on my package for instance my speed is capped to 3.5 Mb/s for 5 hours, which isn't so bad i don't think. No p2p throttling either at any time

6
posted by Blocked (2010-09-21 00:11:51)
menahunie avatarTo be polite; but you all are missing a very important point.
This ISP is basically blaming their network problems on P2P'ers and not addressing the real problem.
Their network is outdated and overloaded by over selling it to users.
They do not want to spend the money to upgrade their network so they look for some one to blame their own CUSTOMERS..
That is a really stupid attitude and I hope this is not lost on their CUSTOMERS and their CUSTOMERS vote with their feet to another ISP who is current in network technology and has upgraded their networks as well.

These ISP's keep trying to convince you and I that a P2P'er hogs all the bandwith? WELL THAT IS B.S...
ANYONE WITH A LITTLE KNOWLEDGE OF NETWORKING KNOWS ABOUT LOAD BALANCING AND BANDWITH DISTRIBUTION..
What this means say 10 people are on the ISP network and it runs at ten mbps.. Those people say get 1mbps each..
Now you get 100 on the same network; they all including the ten on it get reassigned bandwith by the ISP's equipment.. THAT IS HOW IT WORKS.

7
posted by (2010-09-21 00:29:39)
katep avatarmenahunie all the uk broadband network is crap we are about 10 years behind in that case if not more there was talk about investing in high speed everywhere but with the goverment cuts I dont see that now

8
posted by (2010-09-21 13:15:03)
GGTBod avatarI just make sure all my downloading is done outside the throtting, trying to P2P in the throttle is a joke as there is additional P2P throttling and in peak times i can get maximum 45kbs down and 5kbs up total p!$$take but I make up for it averaging 200GB downloading per month which considering I pay over £450 per year for my broadband service I think is about fair and I almost feel like I am not being ripped off

9
posted by (2010-09-21 17:33:56)
kingtiger01 avatar200gb? thats it, my bandwidth monitoring, on my edge network is averaging over 1TB(1049GB).

Im here in the states, a TimeWarner user, and ive yet to be capped, and enjoy a maximum of 20Mb/ps Dwn.

Other ISP's should follow this rule.

10
posted by (2010-09-21 18:22:01)
GGTBod avatarThat would be like a dream even going on the internet browsing in peak time its olike being back in 97 with my 56k v90 modem

11
posted by (2010-09-22 16:22:58)
DAPORTUGEEZER avatarvirgin 50mb...no caps...full throttle....



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